Mercari item arrived damaged.

The two times I've bought breakable items on Mercari over the last two years, both came broken. One was a Star Wars ceramic piggyback for my niece, it came in many pieces, actually cut my finger when I reached in to examine the damage . Seller had wrapped in a pair kid's pajama bottoms and put it in a polymailer.I clicked on the 'received and opened' box, left a review, but the submit button remains grayed out. The first day this happened I googled for a solution and one said it was possible Mercari hadn't caught up to tracking or something like that and to wait a day. I just received a notice that I must submit a rating by tomorrow , so I went back to ...It's very likely that the package was shipped priority and carries at least $100 in insurance! If you ever receive anything broken in the mail, IMMEDIATELY take pics of the broken item and any damage on the box. Send the seller those photos, as that is the necessary documentation they need to start the insurance claim.Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... UPS damaged/lost item BUYING Archived post. New comments cannot be posted and votes cannot be cast. ... No UPS but USPS for me. The whole package was "stolen" (all items went missing) and they sent me a letter telling me that and to tell the ...UPS comes with $50 worth of free insurance, any more you have to pay like $10 or something IIRC. I sold a couple rare car windows through UPS and packaged them unbelievably well and put fragile stickers all over the box and both of the windows were completely broken when they arrived and it looked like UPS workers purposely threw …Im starting to buy in Mercari and 2 items have arrived but is the first time that this happens to me so im kinda scared. This thread is archived New comments cannot be posted and votes cannot be cast Related Topics Mercari Marketplace Marketplace and Deals comments sorted by Best ...

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Once an item is marked as delivered insurance is null. It's out of the delivery companies responsibility if gps show it truly has been delivered.but it's also out of your responsibility and Mercari responsibility. It's up to the customer to have a safe place for delivery. This should be an open and shut case in your favor..Come today, I received both a "damaged in transit" notification, along with a notification "for a return request for damage". The buyer sent in pictures of the same kind of figure, but every piece was basically broken in half. He did not send pics of the box, or nothing really to prove it is the exact figure I sent.Just had this happen last friday with a 400$ package. Filed a claim with USPS and reported with Mercari. Thankfully Mercari canceled the transaction and I got my money back in full. Package still has not shown up a week later . USPS claims it was delivered via. Gps drop off cordinates that they have never given me.When you go to rate the seller, you will click that the item was not received, and then follow the prompts to request a return; you will have an area where you will be able to type out an explanation of what happened. At that point, what usually happens is Mercari will investigate, then get back to you to approve the return, they will then ...I know as a buyer I would be a little worried if I had ordered an expensive item and then suddenly I was unable to track it. I hope Mercari fixes it. This is some kind of bug and they could fix it really easily if they just had the “view tracking” button go to a page that showed the carriers tracking number.

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When you get it back try to fight it as not being returned in the condition you sent it in. As it is your first sale you may be out of luck. The key with Mercari is to be brief and very polite in emails to them. I've found them fair but I've sold 2000 items there so I've had a lot of time to build up a reputation as an honest seller.

To protect the marketplace, frequent cancelations may impact your selling privileges. If a seller cancels a transaction after the purchase has been initiated but before the transaction is completed, Mercari reserves the right to charge a cancelation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or ...Come today, I received both a "damaged in transit" notification, along with a notification "for a return request for damage". The buyer sent in pictures of the same kind of figure, but every piece was basically broken in half. He did not send pics of the box, or nothing really to prove it is the exact figure I sent.More questions about Mercari. I can't figure out how to request a refund for an item that arrived damaged/broken. All I find on the website are FAQs. Very very frustrated and angry; I purchased some Mens Nike jackets for Christmas. The last one sent on 12/20/22 was supposed to be new/like new. It arrived with stains and had been?The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... PonyoLovesRevolution . First time I've received a damaged item BUYING A vintage metal bracelet I ordered arrived today snapped in two. I contacted Mercari and they gave me a refund in credits, and said I don't need to return the item.I recently got a bunch of items - one of them was destroyed in transit, the others are fine. The key thing is: the seller bought their own label, and…

If your buyer claims that an item you sent hasn’t arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. If …100%. The seller can't write a policy that allows them to get away with sending flawed or damaged items. Their policy only applies to buyer's remorse returns. Just open a case, Etsy will refund you. Also, Etsy's buyer protection is significantly better than PayPal's. 8. carrieeirrac.Just help them out with the steps. Most people don't read the TOS. If it shows delivered, you are covered. Tell them they can check with the people they live with or by, and they can ask the shipper to check the GPS for the delivery scan. They can also contact Mercari as they are covered under the buyer protection and Mercari will handle it.Now it seems they deny without warrant. Glad I started photographing the packing process with shipping label visible. Kind of scammy on Mercari's part, imo. Ironically, the buyer was still supplied a label and returned the damaged item. Although only 1/6 was broken upon arrival, all 6 arrived broken back to me.5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...

r/Mercari • Got my first return request because I didn’t realize she was asking for a second pair thrown in for free on top of her 25% off offer. I see it now :(live and learn. Mercari let her keep item and didn’t pay me.

Ask them if they delivered a damaged item. Ask them if it would be noted in tracking whether package was damaged. If you get any info that's relevant, share this info with Mercari as soon as you receive it (but do NOT miss Mercari reply deadline waiting for USPS reply) Good luck! 11. Thecabin5.Yeah mercari is leagues ahead of YA not only in terms of buyer protection but even just the service itself is so much better designed and easy to use. YA is still stuck in the early 2000s. Cherry on top is that as a seller YA takes the same 10% cut as Mercari despite being a much worse service.Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you're covered at up to $200 of your earnings (the item's price minus selling and processing fees). As long as you follow this:Moving to a new home can be an exciting experience, but it can also be quite stressful. One of the most challenging aspects of moving is packing. It’s easy to get overwhelmed with ...77K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Like someone else said it's fine selling high value items just ship on your own and fully insure the item. Anytime I list something more than $200 I ship on my own, fully insure the item and get signature confirmation. I just use pirate ship for this. I think you answered your own question. $200 and Mercari sides with buyer on default.66K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…

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r/Mercari. • 6 yr. ago. Melarsa. Item damaged during shipping, am I out of luck? I've bought a few things off Mercari before, and barring one instance of obviously counterfeit …Damaged items deemed hazardous by Mercari may not be returned. If a package was damaged and then rerouted back to the sender, the seller must provide photos of the damage within 24 hours of delivery. Mercari may change Shipping Protection criteria from time to time.Posted by u/[Deleted Account] - No votes and 7 commentsRequests for feedback on your shop, requests for item authentication, ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members Online. Package Arrived Damaged upvotes ...Posted by u/[Deleted Account] - No votes and 7 commentsWhen you get it back try to fight it as not being returned in the condition you sent it in. As it is your first sale you may be out of luck. The key with Mercari is to be brief and very polite in emails to them. I've found them fair but I've sold 2000 items there so I've had a lot of time to build up a reputation as an honest seller.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returned an damaged item after seller not aware of the condition of the item, and this happened… I did noticed that the tracking is still for the shipment to get to me? What can I do now…In “Minecraft,” “Smite” is an enchantment that players apply to weapons at an enchantment table, at an anvil or with the help of a villager. “Smite” is applied to axes or swords, a...

65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…The item itself wasn’t damaged but the top of the item’s box was pretty smashed in and dented, which detracts considerably from the item’s overall value. I submitted a return with pictures of the packaging and the item, and was surprised at how quickly Mercari cancelled and refunded my purchase.Luckily the items are ok for the most part, but they are no longer New in Box. The buyer was a collector so it was important they were unopened. He knew I had nothing to do with the damage, and even noted that I had packaged it well. I told him the same thing you told your buyer. File a carrier damaged claim with Mercari.1 Share. Sort by: No-Cartoonist8495. • 2 yr. ago. So first make sure you do NOT rate the purchase or you won’t get your money back. There should be an option for you to file a …Instagram:https://instagram. find psd code Scam buyers will purchase items and attempt to use payment methods that aren't approved through Mercari, offer sob stories to entice sellers to lower prices, claim … intelius uk Skip to main content. Open menu Open navigation Go to Reddit Home. r/Mercari A chip A chipNo the seller wouldn't be paid and you would have to return the item in order to get a refund. Some times if the item is under a certain amount ~$15 they'll refund both buyer and seller. I ordered a sweater once and when it arrived it had makeup stains and holes in it that were not disclosed in the description. janet smollett Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.Starting next week, travelers to Canada may be randomly selected for COVID-19 testing upon arrival at four major airports. Although Canadian airports had paused randomly testing ar... funeral homes in madill ok Posted by u/tuesdaynightsocks - 1 vote and no commentsThe buyer can claim a refund from you, and you can try to get a refund from Mercari/UPS if it was insured. If the shipping label was through Mercari, the buyer will be asked to submit photos that show the damage as well as how it was packaged, and Mercari will determine whether the packaging was sufficient. john deere instrument panel not working The "shipping protection" is for Mercari to take advantage of in such cases. So essentially, they get the let's say, $13.50 shipping fee back, PLUS the $200 cost of the item. Mercari has the pictures of the damaged item, which the buyer provided. Of course, they won't always do this, but it's maybe 90% of the time.65K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In… jennette mccurdy with boyfriend I have 383 sales and just got my first four-star review. He said I needed to improve item cleanliness, packaging, response time, and ship time. The dude sent me an offer Wednesday morning, I accepted Wednesday morning and sent him a thank-you message, and I dropped the package off Wednesday before noon. I shipped it in an unused priority … does botany knowledge affect self care I agree w others. Deny the return. If mercari approves it, request that mercari reviews it and state no photos of stain were provided. If buyer does provide photos of the stain, have your own photos ready to show there is no stain in that spot and that their photos must be of a different item.Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. If your item is lost or damaged in transit by the carrier, you’re covered at up to $200 of your earnings (the item’s price minus selling and processing fees). As long as you follow this: nerds rope strain Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.Item name/description (if known) Photos that show: 1. The fault as clearly as possible. 2. Full-length photo of the item. 3. The Gymshark logo and label. All claims for orders arriving with damaged or wrong items must be made within 7 days of the delivery date. If you are a UK based customer, you may alternatively pop into our London Retail Store. alignment otc grocery For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item. meilani kalei mom UPS Damaged my item in shipping and mercari isn't even responding to my requests accurately . I sent an Xbox one console, pics of it working before shipment. I sent it, in its original packaging mind you, and buyer states it didn't work. ... On the Mercari sub, a lot of people remark better CS by contacting them via Twitter though I have not ...In order for the seller to be paid in your scenario, you would have to cancel the return and accept the order as is. When a buyer has their return granted by Mercari, they provide the buyer with a return label to return the items, if the seller lets Mercari know that they want their items back. Once the items are returned, Mercari refunds the ... hobby shops in spokane wa The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.' Members OnlineAccidents happen, and anyone who's ever received a broken product that was damaged in transit knows this all too well. In 2023, UPS alone delivered 5.7 billion packages, FedEx delivered 2.84 billion, and in 2022, USPS delivered 7.2 billion packages.With an average rate of 10% of packages damaged across companies, avoiding product damage is imperative.Hello! I just have a quick question about shipping an item. I’m selling these little rubber bracelets. ... Sell as a pair for $12 free shipping, pay for tracking. Mercari will shut you down, EVEN with happy customers, for shipping without tracking. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments